Case study:
Intertrust User Interface and technical documentation localization into Japanese and German
k+
words
languages
weeks
people
The task
This job had around 94,000 words of content per language and was to be delivered in 4 weeks.
Approach
We saw that this would require some resource testing to find the best translator match for this project. We formed 3 teams of translators and submitted their work samples to the client for review. Thus, the best-matching team was identified and assigned as the primary team, keeping the 2 other teams as backup to ensure a continuous workflow. Next, we identified the best platform for user interface (*.json) and technical documentation (*.md) files. Translation was done in 2 platforms, while constantly updating the TMs to keep consistency between the user interface and documentation.
When starting to localize the technical documentation, a new challenge arose: we noticed a lot of corrupt and improperly displayed content due to suboptimal CAT configuration, with no predefined way to process markdown files. Our project manager and localization engineer developed a ruleset to apply to the CAT so it would display the files properly.
Result
With a bit of trial and error, both parts were finalized for both languages. Currently we are maintaining both of them, and the client is planning to add more languages in 2023.
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